Analytics

Two common pitfalls exist in the benefits marketplace:

1. Solutions in search of problems, and
2. A lack of analysis and insight to properly understand and address the real cost drivers within our plans.

We avoid these pitfalls by seeking to truly know and understand before offering advice and solutions. Often, it takes more than a simple “needs analysis” discussion to truly understand and offer good advice. To this end, we often are called upon to provide one or more of the following services:

» RapidDx
A structured, intensive, quick, and on-site process of analyzing plan information and interviewing key stakeholders to identify opportunities for cost savings and program improvement. This unique diagnostic approach never fails to uncover otherwise hidden potential in health, life and disability plans.

» Survey Analytics
Are you wondering why people aren’t responding to your plan features as you expected? Need insight as to how your program can be revised to perform at a higher level? Maybe it is time to ask your plan members. We have the expertise to ask the right questions and to deliver the insight you need through written and electronic surveys and the facilitation of focus group meetings.

» Claims Data Analysis and Reporting
We have our own licensed claims data analysis and reporting software, and experience with other leading applications in the marketplace. We have decades of in-house expertise in this area developed through technical and leadership roles within major insurance companies and consulting firms. We also serve a large employer purchasing group with the development and management of an industry-leading aggregate data warehouse.

» Scorecards
Years ago, we were the first firm in the market to apply the concept of Balanced Scorecards to health plan management. Our Medical Benefits Plan Scorcard has been steadily refined through the years and continues to serve as one of the most effective tools in the marketplace to help employers out-manage trend.